NatWest

Adding functionality to one of the app's most popular features

Get Cash allows NatWest customers to withdraw money from an ATM by generating a code within the app.  We were asked to improve this feature by incorporating ATM location and directions into the existing process.

Role

UX Designer

Team

  • 1 Creative Director
  • 2 UX Designers
  • 2 UI Designers

Duration

October 2014 to March 2016 (18 months)

Tools

  • Sketch
  • Omnigraffle
  • Invision

Key challenges

  • Working to tight two-week sprint deadlines
  • Communicating design intent to large development teams
  • Working to native mobile standards across all platforms

iPhone app     Android app